今回初めてアパートを借りました。 リライフ浅草橋店の前に何件か他の不動産で対応してもらいました。 ３月の引越しシーズンで何処も忙しく、条件が合う所がなかったのですが、ダメ元でリライフ浅草橋店に電話した所、電話対応が他の不動産より非常に良くてビックリしました！ お忙しいのにも関わらず、不安な私にも電話以外にもメールで情報を送って頂いたり、とにかくお客様に寄り添う対応が素晴らしかったです。 スタッフ内の共有もしっかり出来てて、誰に質問しても対応できるように引き続ぎもしてありました。 契約してから電話かけても、変わらず良い対応でした。 今回初めてお世話になったのですが、次引っ越す際もリライフ浅草橋店でアパート探しします。 対応していただいた清水さん、内見に行って頂いた小坂さん、ありがとうございました。 すごく安心ができ、オススメの不動産です。 (Translated by Google) This is my first time renting an apartment. Before Relife Asakusabashi store, I had them deal with several other real estate properties. It was the moving season in March, so I couldn't find a place that met my conditions, but when I couldn't find any, I called Relife Asakusabashi and was surprised to find that the phone response was much better than other real estate agents! Even though they were busy, even though I was anxious, they sent me information via email instead of over the phone, and they were wonderful in their approach to customer care. Information was shared well within the staff, and they were able to respond to any questions anyone had. Even when I called after signing the contract, the service was always good. This was my first time using Relife Asakusabashi, and I will look for an apartment at Relife Asakusabashi when I move next time. Thank you to Mr. Shimizu for taking care of us, and Mr. Kosaka for taking a look inside. I feel very safe and I highly recommend this property.

希望に沿った物件の提案とスムーズなお部屋案内をいただきました。店舗スタッフの方々全員が内見や尺取り、契約締結まで丁寧かつタイムリーにサポートいただきました。ありがとうございました！ (Translated by Google) We received a proposal for a property that met our wishes and a smooth room guide. All of the store staff supported us in a courteous and timely manner, from viewing the property to taking measurements and signing the contract. thank you very much!

問い合わせをした所、服部さんから全然違うお客さんの顧客情報がメールで送られてきました。それをメールで指摘すると無視です。 結構大きなことなのできちんと謝罪すべき所なのに、企業としてどういう教育されてるんでしょうか？ 自分の個人情報も入れ違いでその方に送られてるのかもしれないのと、対応もありえないのでこちらでお願いするのは不安なので他で部屋を探してます。 きちんと対応されてたらこういう所には書きませんし、コピペをすることで起こるならそのオペレーションを改善すべきです。 (Translated by Google) When I made an inquiry, Mr. Hattori sent me an email with completely different customer information. If you point this out via email, they will ignore it. It's a pretty big deal and they should apologize properly, but what kind of education are they providing as a company? I don't feel comfortable asking here because my personal information may have been mistakenly sent to that person and there is no way to respond, so I'm looking for a room elsewhere. If it was handled properly, I wouldn't write it in a place like this, and if it happens due to copying and pasting, the operation should be improved.

2〜3月の繁忙期にも関わらず丁寧に対応してくれた。物件紹介から内見、契約全てにおいてスタッフの親切な対応によりスムーズに新居を選ぶことができた。 不明点等の回答や案内にもとても迅速に対応してくれ、不安な点は一つもなかった。 この地域で引っ越しをするなら次回も利用したいと思った。 (Translated by Google) They responded politely even though it was the busy season from February to March. I was able to choose my new home smoothly thanks to the friendly staff who helped me with everything from property introductions to viewings and signing contracts. They were very quick to respond to questions and provide guidance, and I didn't have any concerns at all. I would use them again next time if I move in this area.

内見や予算内での物件提案など丁寧に対応いただけました。駅から近いので利用しやすいです。 (Translated by Google) They were very responsive, including viewings and making suggestions for properties within our budget. It's close to the station so it's easy to use.

急なご対応も丁寧に対応して頂きました。 ありがとうございました。 (Translated by Google) Even the sudden response was dealt with in a courteous manner. thank you very much.

何店舗か回ったのですが一番親身になって&腹を割って話していただきました。いい物件もご紹介いただき、決めさせていただきました。手続きもスムーズで助かりました。ありがとうございました。 (Translated by Google) I went to several stores, but this one was the most friendly and honest with me. They introduced me to some good properties and I decided to move in. The process was smooth and helpful. thank you very much.

担当していただいた方にとてもよくしていただき、満足のいく物件を見つけることが出来ました！ 物件のご説明、内見等とても良かったです！ (Translated by Google) The person in charge was very helpful and I was able to find a property that I was satisfied with! The explanation of the property and the inside view were very good!

他の県から東京への引っ越すの初めてでして、しかも外国人であり不安であったんです。しかも最初は他の不動産を利用したのですが海外国籍など私との合ってない条件を出したりしてくれて変に時間のロスをしてしまったんですが、清水さんは私が探してた物件更にニーズに合う物件を出してくれてとても嬉しかったんです！後！！角田さんはほぼ身内レベルで内見見に行く時細かく細かく見てくれたり説明してくれたりしてくれてとても助かりまして！今はリーズナブルな家賃で良い広さであるとても満足してる部屋を借りれて嬉しいです！皆さんありがとうございます！ (Translated by Google) It was my first time moving to Tokyo from another prefecture, and as a foreigner, I was nervous. What's more, I initially used other real estate properties, but they gave me conditions that didn't match my needs, such as foreign nationality, and I ended up wasting a lot of time, but Mr. Shimizu was the one I was looking for. I was very happy that they offered me a property that met my needs! rear! ! Mr. Tsunoda was almost a relative of mine, and when I went to see the property, he looked at me in detail and explained things to me, which was very helpful! Now, I'm happy to be able to rent a room that's a good size and that I'm very satisfied with at a reasonable rent! Thank you, everyone!